Job Description

As a Customer Support Specialist, you will be responsible for providing excellent customer service through various channels, including phone, email, and live chat. You will resolve customer inquiries and issues in a timely and professional manner. The ideal candidate is patient, empathetic, and a good communicator. You will work closely with other departments to ensure customer satisfaction and escalate issues when necessary. Attention to detail and problem-solving skills are crucial for success in this role.

About Digital First

Digital First is a digital media company that specializes in web development, SEO, and online marketing. Our goal is to help businesses build a strong online presence. We provide a range of services, including website design, content creation, and social media management. Our team is dedicated to delivering results that help our clients grow their businesses. We take a data-driven approach to digital marketing, ensuring that every decision is backed by insights. Digital First is committed to staying at the forefront of digital innovation, providing clients with the best tools and strategies.